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1. WHEELCHAIR ACCESSIBLE TAXI DRIVERS
2. WHEELCHAIR ACCESSIBLE TAXI DRIVER
3. WHEELCHAIR ACCESSIBLE TAXI PLUS

Private Hire vehicles must be pre-booked through a licensed Private Hire Operator. Hackney Carriages are available for immediate public hire from appointed taxi stands situated at key locations throughout the Council’s area. This list does not provide an indication of the availability of any of these vehicles for hire at any given time or date.

WHEELCHAIR ACCESSIBLE TAXI PLUS

When submitting your complaint, please provide us with as much detail as you can, including the time, date and location that the incident occurred, plus details of the vehicle/driver/company. Should you wish to make a complaint about a driver, please contact us by email at or by using our Report It facility In such instances or refusing a fare completely or refusing mobility assistance the Council will investigate any complaints received about the lack of assistance provided to wheelchair users and/or those accompanied by assistance dogs, and will take the appropriate enforcement measures in accordance with our current enforcement policy where appropriate.

WHEELCHAIR ACCESSIBLE TAXI DRIVER

If a driver refuses mobility assistance and cannot produce or provide proof of exemption at the time of the requested hiring then it is likely that an offence will have been committed. Any driver who is medically exempted from such duties will be able to produce an exemption notice that will be required to be displayed in the licensed vehicle to demonstrate a legitimate medical exemption. Unless a driver has been granted an “exemption by the Licensing Authority on the grounds that he/she is medically unable to provide the above assistance, then an offence is committed if the duties imposed are not carried out as required.

WHEELCHAIR ACCESSIBLE TAXI DRIVERS

Guide Dogs/Assistance Dogsĭuties are also placed on Hackney Carriage and Private Hire drivers when driving any licensed vehicle to carry guide dogs and other assistance dogs under the requirements of the Equality Act 2010 regardless of whether or not the vehicle is designated on the 167 list. The driver must also offer to load the passenger’s luggage into and out of the vehicle. If the passenger wants to transfer to a seat, the driver must help him or her to get out of the wheelchair and into a seat and back into the wheelchair the driver must also load the wheelchair into the vehicle. If the passenger wishes to remain in the wheelchair, the driver must help the passenger to get into and out of the vehicle. Mobility assistance essentially means helping passengers who use wheelchairs by providing physical assistance. To give the passenger such “mobility assistance” as is reasonably required.To take such steps as are necessary to ensure that the passenger is carried in safety and reasonable comfort.

If the passenger chooses to sit in a passenger seat, to carry the wheelchair.Not to make any additional charge for doing so.

All offered vehicles at wheelchair taxi service come with a built in accessible ramp for passengers in wheelchairs or hydraulic lift for easy loading and unloading large and large sized wheelchairs. Passengers in wheelchairs always stay in wheelchair while travelling with us, we do not ask them to transfer to a regular seat. We aim to provide most reliable and best possible door to door wheelchair accessible transportation solution to our special needs citizens. We are strictly focused on the Transportation needs of clients who are facing mobility challenges. Main focus of this service is to provide a Non-Emergency Medical Transportation Service for passenger in wheelchairs. Toronto and GTA has many citizens whom are using wheelchairs, scooters and other mobility devices need reliable accessible transportation service, we provide very reliable Wheelchair Taxi and accessible Transportation services all across the greater Toronto Area (GTA).